Utilities 

The City of Linn offers water service and sewer service.
Residential trash service is provided by Republic Services but billed through the City of Linn.

Click for a current copy of the Consumer Confidence Report.

Public Notice - Linn PWS failed to meet Microbiological Monitoring Requirements during October of 2023. Click HERE for full notice.

How to sign up for utilities with the City of Linn: To sign up for utilities with the City of Linn you can call or stop by City Hall.  We will need the Registration Form and User Agreement filled out and signed, along with a copy of you ID and the security deposit. To download the Registration Form and User Agreement form, please click here. 

1. Security Deposit: Each customer is required to provide a deposit in the amount of $100.00 to the City of Linn. For Renters this deposit shall be used to pay for final water services and/or other monies owed to the City of Linn upon disconnection of water/sewer services. Any remaining deposit will be mailed to the customer, once final bill and/or other monies owed to the City of Linn are paid. For Owners this deposit shall be applied to the account after paying on time for twenty four (24) consecutive months. 

2. Billing Procedures: Meter readings are generally recorded on the 15th of each month and the bills are mailed out around the 25th of the month. However, extenuating circumstances may require adjustments to the billing schedule. If the city is unable to obtain actual meter reading an estimated utility bill will be computed utilizing historical data from the previous twelve (12) months. Customers not receiving their utility bill on or before the 5th of each month should contact city hall. A 10% penalty is charged on any balance after the 15th of the month; and for any account that is 30 days past due, service is disconnected at 11:00 a.m. on the 16th of the month, unless the 16th falls on a Friday, weekend or Holiday. A fee of $25.00 is charged if utility is disconnected for nonpayment. Payments may be mailed, paid online, brought to City Hall Monday thru Friday between 7:30 a.m. and 4:00 p.m., or deposited in the drop box, located next to the front door. When the 15th falls on a holiday or weekend, payment must be received by mail or in person by 8:00 a.m on the morning of the next scheduled business day following the holiday or weekend. All payments after the prescribed times are considered delinquent and the penalty amount will be applied.

3. Disconnection & Re-connection of Services: The City of Linn may disconnect service to a customer for one of more of the following reasons: A) Nonpayment of a delinquent account. B) The return of a check by a financial institution, which was given for payment of a utility bill. C) Failure to post a security deposit D) Unauthorized interference, diversion, or use of the utility service situated or delivered on or about the customer’s premises. E) Failure to comply with the terms and conditions of a settlement agreement. F) Refusal to grant access at reasonable times to equipment installed upon the premises of the customer for the purpose of inspection, meter reading, maintenance, or replacement. G) Misrepresentation of identity for the purpose of obtaining utility services. H) Violation of any other rules of the utility on file, which adversely affect the safety of the customer or other persons or the integrity of the utilities delivery system. 

4. Conditions of Re-connections: Upon the customer’s request, the City of Linn shall restore service when the cause of disconnection of service has been eliminated and applicable restoration charges have been paid. At all times, a reasonable effort will be made to restore service upon the day restoration is requested, and in any event, restoration will be made no later than the next working day following the day requested by the customer. A 50.00 reconnect fee is charged during regular business hours, 7:30 a.m. to 4:00 p.m., Monday thru Friday, except holidays. After working hours and on holidays, a charge for the utility worker’s call out fee (1 ½ x hourly salary at 2 hour minimum) will be assessed in addition to the regular reconnect fee.

5. Utility Call Out Policy: A charge for the utility worker’s call out fee (1 ½ x hourly salary at 2 hour minimum) will be assessed the customer for each after hours call out, if it is determined to be the customer’s problem. The customer is responsible for their service line, which is defined as, the line from the curb stop or main, to the building. Utility working hours are from 7:30 a.m. to 4:00 p.m.

6. Returned Checks: A fee of $20.00 will be charged for all returned checks. Any check which is returned to the City of Linn after the monthly shut off date will be considered as lack of payment and utility service will be disconnected immediately. In order to have service reconnected, the customer will have to pay the returned check fee as well as the disconnect and reconnect charges by cash, money order, or cashier’s check. The City of Linn reserves the right to require all future payments due to them in the form of cash, money order, or cashier’s check once a returned check has been received.

7. Trash Pick Up: The City of Linn has a contract with Republic Service for citywide trash pick up, for both residential and commercial customers. Residential trash is handled through the City of Linn and is included on the utility bill. Trash is to be set next to the curb and must be bagged, boxed, or tied in bundles. No dirt, cement, batteries, used oil; tires, building materials, yard waste or barrels will be dumped. No appliances may be dumped. There is one bulk pick-up held each year, in the spring. Specific dates for the bulk pick-ups will be posted at City Hall and published in the local newspaper. At this time, the refuse company will take anything that two (2) men can carry.

8. Recycling Services: The City of Linn provides a recycling bin, located behind City Hall, for those wishing to recycle. The bin gets picked up twice a week, on Tuesday and Friday. The following items can be recycled:
~Aluminum cans, trays and foils (no food contamination)
~Steel cans, tin and aerosol ~Plastic #'s 1, 2, 3, 4, 5 and 7 - (refer to chasing arrows)
~Paper, phone books, magazines, books (no hard cover)
~Cardboard and chipboard (pizza, cereal, cake, food and soda can boxes)
Materials NOT accepted in the container
~NO GLASS
~NO PLASTIC BAGS OR SLEEVES
~NO EXPANDED FOAM OR CLEAR POLYSTYRENE (#6-STYROFOAM PLATES, CUPS, ETC.)

9. E-BILL/E-PAY: Your utility bill may be paid online. Go to www.govpaynow.com. You will need your amount due and account number. The Pay Location Code # is a000n6. A service fee will be charged for the transaction. You may also register for auto-pay, stop by or call City Hall for more information. You may also use DOXO to pay your bill online. See the FAQ page for a link.
10. Connecting to Water and/or Sewer Mains: For new construction there is a $800.00 impact fee for water and a $800.00 impact fee for sewer, to tap into the City's water or sewer main. Please contact the City Clerk for more information.